Shipping Information for Malaysia

General Information

• Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
• Please check with your local customs office in Malaysia to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

• For information about customs, import duties, etc., visit: Royal Malaysian Customs Department
• If your order value exceeds MYR 500, the entire sum would be subject to Goods and Services Tax (6%).
  iHerb will not be liable for packages held or confiscated by customs.

Shipping

• DHL/UPS You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
• For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 1800 888 388 .
• Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option.
• Rincos/Skynet: For shipping related inquiries regarding Skynet orders, please contact the Rincos Customer Service at 603-51032227 / 6019-3502827 or email at [email protected]

Restrictions

• At iHerb, we respect the rules and regulations of Malaysia government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Malaysia: DHEA and products containing poppy seeds and hemp.

Contact Us

• Click here to get connected with iHerb's customer service.