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Shipping Information for Malaysia

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in California, Kentucky, Illinois, and Pennsylvania. Please see below information about the country selected.

MY Malaysia

Available Shipping Methods

Local Post Rincos DHL UPS

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Malaysia to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Royal Malaysian Customs Department

If your order value exceeds MYR 500, the entire sum would be subject to Goods and Services Tax (6%).

iHerb will not be liable for packages held or confiscated by customs.


All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

  • Rincos/Skynet:For shipping related inquiries regarding Skynet orders, please contact the Rincos Customer Service at 603-51032227 / 6019-3502827 or email at [email protected]

  • DHL: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 1800 888 388.

  • Delivery by Local Post Plus Additional tracking within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local posts. Applies to orders valued up to $100 and weighting no more than 4 lbs (1.8kg). For shipping related inquiries please contact your local post.

  • UPS: For shipping related inquiries regarding UPS orders, please contact the UPS Customer Service at 60 3 5021 8888.

  • Restrictions

    At iHerb, we respect the rules and regulations of Malaysia government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Malaysia: DHEA and products containing poppy seeds and hemp.

Contact Us

Click here to get connected with iHerb's customer service.

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Need Help?

For any additional questions visit our Customer Service page.