iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office in Malaysia to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
For information about customs, import duties, etc., visit: Royal Malaysian Customs Department
If your order value exceeds MYR 500, the entire sum would be subject to Goods and Services Tax (6%).
iHerb will not be liable for packages held or confiscated by customs.
Shipping
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
Tracking updates may be delayed for remote areas
Restrictions
At iHerb, we respect the rules and regulations of Malaysia government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Malaysia: DHEA and products containing poppy seeds and hemp.
Contact Us
Click here to get connected with iHerb's customer service.
