General Information

• Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
• Please check with your local customs office in Malaysia to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

• For information about customs, import duties, etc., visit: Royal Malaysian Customs Department

Shipping

• DHL/UPS You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
• Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option.

Contact Us

• Click here to get connected with iHerb's customer service.